Jet Airways, Twitter come together to offer passengers real-time flight details

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Jet Airways, one of India’s budget airlines, has launched #JetInstant on Twitter, a move aimed at offering passengers real-time flight details and best fares.

To avail the service, a user has to follow the @jetairways Twitter account and then tweet to them using the #JetInstant hashtag. To know the status of your flight, you have to tweet to @jetairways and type fltstatus with <Flight Number> and <Flight Dep Date in DDMM>. For low-cost flights on the airline, you have to tweet with the originating and destination city airport codes. Soon, you will get a direct message from the @jetairways account, giving you the best fares between the two cities.

The airline has worked with @TravelSpends, its technology partner to launch this service on Twitter.

Cramer Ball, Chief Executive Officer, Jet Airways said: “Innovation has always been a key feature in Jet Airways’ operating philosophy and #JetInstant is another pioneering customer driven initiative. By using digital and social media platforms, we will empower our guests with information that can help them plan their travel more efficiently and enhance their overall experience with Jet Airways.”

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