Indian man says he is yet to hear from bank despite registering a complaint with them over two months ago
Dubai: A Dubai school teacher has lost almost two months of his pay in a suspected bank fraud.
Amogh Kshirsagar, 42, who teaches psychology in an Indian curriculum school, says the dubious transactions took place on April 12, shortly after he used his debit card to make purchases worth at a Sharjah supermarket.
“About an hour later, my bank called asking if I had been trying to use my card 15 times in a row. I obviously hadn’t been and when I went home and checked online I realised I had fallen victim to bank fraud,” adds Khsirsagar who had saved the money for his vacation back home in Nasik, India.
Khsirsagar’s bank statement shows Dh9,598.75 was withdrawn from his account over 16 transactions of Dh569.66 each besides two single transactions of Dh341.78 and Dh142.41. The transactions reflect the name of Bank Negara that operates in Malaysia and Indonesia. “A bank officer told me the transactions were carried out in Thailand. I was here in the UAE at that time,” he said.
“I reported the matter to the bank immediately but I only got an automated response saying my complaint has been registered. When I spoke to one of their managers they said they will carry out an investigation that will last 60 days. It’s well over that and I am yet to hear from them,” he added. A comment from the Dubai-based bank was not available.