Health helpline receives over 80,000 calls

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phoneBANGALORE: 104-Arogyavani, health helpline of the state government, inaugurated recently, with the intention of bringing health services to the reach of common man, has received good response with its operators receiving 80,000 calls so far .

Arogyavani helps rural people to get medical help and advice from expert doctors through telephone, whenever they are unable to reach hospitals on time. This scheme helps in getting prescription of required medicine and also their dosage through phone and also instructions regarding contagious diseases, diabetes, medicines to common ailments such as cough, cold, fever, diarrhoea stomach pain, etc. and also helps to lodge complaints against Health staff through phone.

A senior official from the Health and Family Welfare department said people have found the help line useful as they get medical solutions for their health problems, by just calling from their phones, from any part of the State without any fee. The service is available round the clock and 365 days of the year. After implementation of Arogyavani scheme, an average of about 2268 calls are being received per day and about 80,000 calls have been received and necessary medical advice has been provided so far, he added.

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